1.GENERALLY
An online store operates under the domain name www.artio-shop.gr, whose purpose is to sell handmade and other items. Acceptance of the terms listed below makes the buyer responsible for reading and understanding the agreement they accept. For any question and clarification of shipping, payment and warranty terms, www.artio-shop.gr bears no responsibility if not asked by the buyer.
2. ORDERING AND SHIPPING
People over the age of 18 have the right to order. In case of false or altered information, the store bears no responsibility and charges the buyer with the shipping costs of the item. The order is valid after completing the required fields in the online order form of www.artio-shop.gr. In order to complete the process, it is deemed necessary to read and understand the terms of use as well as to accept them. Partial or total cancellation or change of the order is only possible after the store has been informed in time by email to (info@artio-shop.gr) before the receipt of the item from the distribution company. In any other case, the buyer bears the shipping costs to and from the store, according to the price list of the cooperating distribution company. In the event of an error in the product inventory, www.artio-shop.gr will immediately inform the buyer so that the order can be canceled or modified. In any case, each product shipped must be externally inspected (the packaging and features) by the buyer or recipient. In case it is unsealed, the store is not responsible.
3. METHODS OF PAYMENT
1. Cash receipt and payment from our physical store.
2. Using a credit or debit card with receipt from our store.
3. By cashing the price of your order upon delivery to the place you have chosen. (There are extra shipping and cash on delivery costs.)
Important: In case of a credit card transaction via the internet, in order to be able to ensure the security of transactions, there is a delay of 3-4 working days
Deliveries of paid orders to our store will only be made to the same person with a Police ID or to a legal representative of the company.
4. SHIPPING AND TRANSPORTATION COSTS
The cost and responsibility of transporting the products shall be borne by the buyer. The store www.artio-shop.gr and the distribution company bear no responsibility for the integrity of the products during transport.
The cost of transfer-cash on delivery is defined by the cooperating distribution company (courier) based on its price list.
Products are delivered in 2-3 working days, unless the area is considered remote or inaccessible (according to the courier).
In case of special circumstances and force majeure (strikes, natural disasters, holidays, etc.) the store www.artio-shop.gr bears no responsibility for the delay in the delivery of the product.
The store www.artio-shop.gr is exempted from any responsibility in case of theft, damage to products or packaging after the delivery of the product to the buyer or his representative or transport company.
5. CANCELLATION OF ORDER – RETURN OF PRODUCTS
If you want to cancel your order (for any reason), please simply send us an e-mail containing your order number and the reason for cancellation to: info@artio-shop.gr. After processing your request we will send you an e-mail confirming the cancellation of the order. You can only cancel the order if the product has not been shipped. If it's already on its way, you can learn more about the next step, how to return the product.
6. PERSONAL DATA
In order to start any transaction with the online store www.artio-shop.gr, it is necessary on your part to provide some personal data, which are mainly used for security reasons. The information required to be disclosed is as follows:
• Name
• Address
• Phone number
In case of issuing an invoice, the following are also required:
• ZIP Code
• TAX Number
• Professional activity
• Brand name
The data you give to the online store www.artio-shop.gr is under no circumstances disclosed to third parties and is not used for other purposes, beyond the completion of the purchase of the products you want, unless this is imposed by a Public Authority.
Owner:
TSIFTSIS GEO, ANASTASIOS KONSTANTINOS
COMPANY TAX NUMBER
300838273
HEAD OFFICE
18th October 6, Limenas Thassos
PHONE
2593022019